Terms of service

Convenience only. These regulations come to regulate the relationship between the website and the users of the website, whether they are a private person, a company, a corporation or any entity (hereinafter: the "surfer" and/or the "purchaser").

By actually using the site and its various sections, the surfer declares that he accepts the site regulations in full and agrees to them completely. If the surfer does not agree to all or part of the terms of use, he is not allowed to make any use of the site.

The contents on the website are intended to provide general information only and do not in any way constitute professional advice.

The website www.noovi.co (hereinafter: "the Website") is a website on the Internet, which manages a virtual store, and offers its customers information and the sale of various products designed by NOOVI (hereinafter "the Products"). The website is owned by Dana Evron (hereinafter: "NOOVI").

Anyone who purchases products and/or intends to purchase and/or receive information through the website and/or who surfs the website declares and undertakes that he has read the regulations and agrees to its instructions.

Terms of use of the website - purchasing products and receiving information

Any person over the age of 18 or a corporation registered in Israel may buy on the site.

The actions carried out on the site will be solely for the purpose of receiving information and/or ordering products. Do not use the site for any other purpose.

The buyer's order to receive products will be accepted provided that all the following conditions are met: (1) approval for the transaction has been given from the buyer's credit company and/or the payment has been arranged in another way to NOOVI's satisfaction; (2) the requested products are in stock; (3) The buyer has a personal e-mail box on the Internet, except if the transaction is made by telephone.

Prices, products and placing an order

Before placing the order on the "NOOVI" website, the surfer will be asked to enter a full name, e-mail address, phone number and address. At the time of placing the order, the surfer will be asked to provide the credit card details with which he will make the purchase as well as the credit card holder's ID number. The credit card details and the ID number are not saved in the site's database.

On the "NOOVI" website, collections are presented and in which different products are photographed, in addition, enlarged images of each item. The pictures are for illustration only. Next to each item is its price in shekels. A website user can add to the shopping cart, after checking its colors, size and price. You can change quantities, add and subtract items from the shopping cart at any time, at the end of the order you must confirm the order at the checkout.

In the event that an order has been placed for the product displayed on the website and it turns out that the product is sold out, NOOVI undertakes to notify the customer via e-mail or telephone (at NOOVI's choice) of the lack of the item, and reserves the right to offer an alternative to the product in color, size or an alternative product. If the customer confirms the order by e-mail or by phone, the order will be made. If not, the order will be canceled and the credit card details will be deleted. If the customer is interested in waiting for the product to be returned to stock, his order will wait until the item is returned to stock and he will receive an appropriate notification.

If a special order was made, the delivery date will be determined separately with NOOVI.

The details of the purchaser of the products and the security of the website

When placing an order to purchase products through the website, the buyer will be required to enter personal details, order details, credit card details, etc. (hereinafter - the details) into the system. The owners of the site and/or who operates it and/or who manages it and/or who acts on their behalf are not responsible for the mistake made by the buyer when typing the details. Also, the aforementioned will not be directly or indirectly responsible for any liability in the event that the purchase details are not recorded in the system and/or for any technical and/or other problem that prevents operations on the site.

Entering false information is a criminal offense. Legal measures will be taken against those who provide false details, including claims for damages for damages that may be caused to the site and/or to the site's owners and/or to its operators and/or to its managers and/or to those on their behalf. In case of incorrect typing of details (including the buyer's personal details), NOOVI and/or someone on its behalf reserves the right to cancel the transaction without detracting from any claim or other right.

The operation details on the site, including the transaction details and the buyer's details, but with the exception of the credit card details, will be transferred using an encrypted security protocol (SSL), which is accepted in electronic commerce, to the server on which the site is run. These details will not be transferred by NOOVI and the website operators to external parties, except as necessary in order to complete the purchase operations carried out by the buyer. In payments made via the Internet, the buyer will provide the credit card details directly to the clearing company, without them going through NOOVI at any stage of the purchase. In purchases by phone, the buyer will give the credit card details to the NOOVI representative, who will send the data directly to the clearing company's servers, without keeping the details in NOOVI's hands. NOOVI reserves the right to use the details provided by the buyer (with the exception of credit card details) for the purpose of analyzing statistical information. In any such case, the data will not be personally attributed to the operator and will not identify him in any way.

NOOVI will be entitled to send the operators of the operations an e-mail and contact them in writing or orally with any information regarding NOOVI's operations, innovations on the website, advertisements from selected commercial entities, etc., unless the buyer informs in writing that he is not interested in this.

Payment for the products

Payment is made by credit cards, and the charge is made in shekels. All prices on the website include VAT. The total amount charged will appear in the shopping cart, after confirmation of the order, and will include all the items ordered and the shipping fees applicable to the order will be detailed. The credit card details will be transferred through a secure server of the clearing company when they are encrypted, confirmation of the order and its execution are conditional on receiving confirmation of the transaction from the credit company through the clearing company. If approval is not given to carry out the transaction, NOOVI will inform the surfer and it is his responsibility to contact the credit company or the bank in order to take care of the appropriate credit limit. If the surfer has not settled the credit limit, NOOVI may cancel the transaction and the surfer will not be against it in any way A claim and/or demand of any kind.



Shipping policy and product delivery

Deliveries will be made to areas within Israel, as defined in the delivery regulations (with the exception of individual settlements, which we cannot reach and where the coordination of the product's arrival method will be done by telephone).

Deliveries will be made to areas within Israel, as defined in the delivery regulations (with the exception of individual settlements, which we cannot reach and where the coordination of the product's arrival method will be done by telephone).

Shipping prices are defined in the shipping regulations.

If the surfer chooses the option of self-collection of the item from NOOVI warehouses, the surfer will not be charged shipping fees. It is not possible to choose the self-collection option if the order has been placed and the item has already been shipped. If the customer wishes to collect the item from NOOVI warehouses, it is his responsibility to coordinate the collection of the products with NOOVI.

If a delivery option is chosen by the courier company, the delivery will be made to the address provided during the registration process, unless otherwise specified. If the address provided is for a business, the name of the business must be specified in the order.

The delivery of the products will be done through a courier company and will be in accordance with the delivery conditions used there. If the delivery is delayed or not possible, for any reason (security situation, weather, etc.), NOOVI will find an alternative solution acceptable to both parties. NOOVI will make the final decision regarding the cancellation of any shipment.

NOOVI reserves the right to update the shipping prices from time to time, as needed.

Returning products and canceling orders

A product purchase transaction can be canceled up to fourteen days after receiving the product, whichever is the later date, provided that the product is returned to NOOVI packaged in its original packaging. Everything is subject to the Consumer Protection Law and its regulations.

The responsibility for returning the product in its entirety, in a proper manner, applies to the ordering customer.
The notification of cancellation of the order will be made in writing.
When canceling the transaction due to a defect in the product, incompatibility or failure to deliver the product on time, NOOVI will return the customer's money within fourteen days of receiving the cancellation notice without paying a cancellation fee.
When canceling a transaction that is not due to a defect in the product, non-conformity or failure to deliver the product on time, the customer's money will be deducted from a cancellation fee of one hundred shekels or five percent of the product price, whichever is the lower of the two.
The credit card charged in the transaction will be credited with the price of the returned product. The shipping fees that have been paid will not be credited.
If an order was placed for a special product, in which the customer requested that special changes be made to the product, for him only, or an order for a product that is not currently kept in stock, it will not be possible to return this product, in accordance with the Consumer Protection Law.
Ownership and retention of rights

The NOOVI website contains various materials, protected by copyrights, trademarks, other property rights, including content, images, graphics, music, video and sound, which are owned by NOOVI. Purchaser and/or surfer and/or any third party performing operations in which he is not allowed to change, publish, transmit or transfer, take part in a transfer or sale and use the website or a part of it to create a derivative work or utilize the website, and/or the content of the website, in whole or in part for any purpose, except for the purpose for which the website was created NOOVI allows the user to "download" data to his personal computer for personal non-commercial use only, this permission as well as any other legal action on the website, does not confer any proprietary right on the user in the said information in particular and on the website and in the content of the website in general.

The user undertakes not to upload (UPLOAD) to the site any information of any kind whatsoever, which violates the copyrights, trademarks and/or any other proprietary right and/or pornographic material and/or material that is likely to be defamatory, etc. If the user has uploaded information and/or material as mentioned above, he undertakes to indemnify NOOVI and/or anyone on its behalf and/or the website operators for any damage and/or expense (including attorney's fees and court costs) that they incur as a result of his inappropriate behavior appropriate of the user, mentioned above.

The site contains "links" links to other sites on the Internet. NOOVI provides these links for convenience only and is not responsible for the information appearing in them or on other websites linked to them, for their validity and legality. A buyer who wishes to use these links does so at his own risk.

NOOVI will be entitled to close the website, cancel services or reduce them. Also, NOOVI will be the first to change the site regulations from time to time.

Any dispute that arises between a purchaser and/or a user of the website and NOOVI, concerning the purchase or any other activity on the website, will be resolved in Israel in the Tel Aviv courts only.

Limitation of Liability

NOOVI strives for all its products to be in good condition and of the highest quality. At the same time, there may be cases where there is some defect in some of the products. In such a case, the buyer has the right to contact NOOVI and notify them of this. NOOVI will review the complaint, and will be entitled to replace the defective product with an identical product or credit the buyer with the amount paid for that product, at NOOVI's sole discretion.

The sole responsibility for all the products and for any information or presentation made on the website regarding the essence of the products, including the names of the manufacturers, the nature of the products, the features of the products, the images of the products, etc., applies to the manufacturers and/or importers and/or authorized resellers of the products, according to The laws and regulations for consumer protection.

NOOVI will not be responsible for any damage that may be caused as a result of inappropriate or incorrect use of the products.

The photos on the website are for illustration purposes only. It will be emphasized that there may be differences in colors or other changes between the appearance of the product in the picture and the product in reality.

NOOVI is not responsible for any damage caused by products whose installation depends on the buyer, including as a result of incorrect installation.

In any case, NOOVI's liability, under any legal grounds whatsoever, for products mentioned in this section shall not exceed the amount of consideration actually paid for the product/service ordered by the purchaser.

NOOVI and/or the owners of the website and/or its founders and/or its operators and/or its managers and/or those on their behalf are not responsible for the fact that the server used by the website employee will be free of viruses or other foreign components or elements that may damage or damage the purchaser's personal computer or in other equipment of the buyer when he enters and/or orders or services and/or uses the website. Also, NOOVI will not be held responsible for illegal activity on the site that is done by any buyer or any third party that is not under NOOVI's control. NOOVI will be entitled to stop or prevent the connection or access of buyers to any part of the website or the entire website at any stage.

 

Anyone who makes inappropriate use of the website undertakes to indemnify and compensate NOOVI and/or the owners of the website and/or its founders and/or any of its operators and/or any of its managers and/or anyone on their behalf for any claim and/or expense and/or damages of any kind and any kind Including legal expenses, which will be incurred by NOOVI / or the owners of the site and / or its founders and / or any of its operators and / or any of its managers and / or anyone on their behalf.



Customer Service

Our customer service by e-mail: info@noovi.co and by phone: 052-4218507 are intended to assist in receiving the order, answering questions that may arise regarding various items, their prices and availability in stock, solving problems before and after delivery, assisting in browsing the website as well as hearing complaints and compliments. Customer service is available Sunday-Friday between 09:00 and 15:00.